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Charge 3 not registering sleep score

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‎01-18-2020 00:58 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-18-2020 00:58 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

Some days I get a sleep score and graph showing dips and peaks, other days (my deepest sleep days) it just shows the times I was restless, no score and no full graph. Anyone know why or if I can change it? Thanks

 

 

Moderator edit: subject for clarity

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‎01-19-2020 05:51

‎01-19-2020 05:51

Welcome to the Forums, @Snazzyru.

 

You must see sleep stages to see a sleep score. For more information, check the help article: What should I know about sleep stages?. If you see sleep stages but don’t see a sleep score:

  • Note that it may take a few minutes for your sleep score to appear. 
  • Update the Fitbit app to the latest version. For instructions, see About the Fitbit app.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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