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Charge 3 not registering sleep score

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‎06-23-2020 06:34 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

‎06-23-2020 06:34 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

I received my Fitbit Charge 3 a few days ago. The first night I got a sleep score. Every night after that I only see how many hours slept. No sleep score and insights are provided.

 

 

Moderator Edit: Clarified subject

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‎07-10-2020 07:49

‎07-10-2020 07:49

Welcome to the Forums, @Rd25.

 

You must see sleep stages to see a sleep score. For more information, see What should I know about sleep stages?

If you see sleep stages but don’t see a sleep score:

  • Note that it may take a few minutes for your sleep score to appear. 
  • Update the Fitbit app to the latest version. For instructions, see About the Fitbit app.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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