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Charge 3 not responding to any touch

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My charge 3 was working fine today then it started vibrating like it was telling me it was time to move. I looked at it and the screen was flashing between notifications and alarm and it would not respond to touch. I checked my iPhone and the battery showed 23% but it was at 71% this morning. I tried plugging it in the charger but it still kept flashing. Now when I put it on the charger I get this happy face on the screen and then there is a white line across the screen but it still does not respond to touch and if I take it off the charger it goes blank. My iPhone cannot find the Fitbit to connect to it. 

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@cindale Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your unresponsive Charge 3. Try restarting it by following these instructions and see how it behaves.

 

Let me know how it goes.

Alvaro | Community Moderator

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