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Charge 3 not responding to anything

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‎08-26-2021 14:30

‎08-26-2021 14:30

My charge 3 stopped working a few days ago because it won't respond to touch. It doesn't respond when I press the button at the side either. I have tried rebooting the device many times, and once rebooted, it responds normally for about 10 seconds. After that, it doesn't respond to touch anymore. If I restart it again after, it will respond and then later it doesn't. I also tried changing the clock face, but none of them are any different. 

 

Can someone please help?

Thanks.

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‎08-26-2021 18:24

‎08-26-2021 18:24

 @bp456 . Nice to see you here. Thank you for your report and efforts. 

 

As you already tried the recommended steps, please have a chat or give us a call. Click here to get connected

 

See you around

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎08-27-2021 05:27

In response to JuanFitbit

‎08-27-2021 05:27

Thank you!

 

I will call as soon as I'm available.

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