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Charge 3 not showing exercises map

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‎04-26-2020 03:57 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

‎04-26-2020 03:57 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

When I go for a run or walk I used to get a map but have noticed this has recently disappeared. I’ve checked GPS is on and phone down and restarted - also rebooted the watch itself. Can you help please?

Thanks

 

 

Moderator Edit: Clarified subject

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‎06-21-2020 06:18

‎06-21-2020 06:18

It's great to welcome you, @NaughtonEve.

 

Thanks for troubleshooting this GPS map issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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