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Charge 3 not showing sleep but app is

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‎06-09-2020 05:54 - last edited on ‎10-07-2020 12:23 by Moderator Alum

‎06-09-2020 05:54 - last edited on ‎10-07-2020 12:23 by Moderator Alum

My Charge 3 is tracking sleep as it displays on my iPhone after syncing, but on my Charge 3 the display indicates "Sleep not Tracked."  Is there a setting that needs to be adjusted?

 

 

Moderator Edit: Clarified subject

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‎10-07-2020 12:24

‎10-07-2020 12:24

Welcome to the Community, @Jim49.

 

Thanks for letting us know about the issue you are experiencing with your sleep information. We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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