Charge 3 not showing sleep stages

[Tltgonzalez]

It’s been weeks since I’ve gotten sleep stages on my Charge 3. I’ve continued trying to resolve this issue by following all the advice, to no avail. It makes me wonder if it’s related to heart rhythm issues, but I don’t think things are any different for me than they were a month or two ago. I’m paying for premium, so this is especially frustrating. Is there any way it can be a glitch in the Fitbit itself? 

Moderator Edit: Clarified subject

[AlvaroFitbit]

@Tltgonzalez It's nice to have you on board!

Sorry to hear that you aren't getting sleep stages with your Charge 3. You mentioned you followed some instructions but don't provide details about them. You may not get Sleep Stages for the following reasons:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

Let me know how it goes.

[trashachinaMANX]

Ah, the standard response that helps nobody.

I posted about this problem on 3rd Oct. and asked for help...not the decency of a reply.

Not only do I not have sleep stages but now my Charge 3 says that I begin sleep at 3.50 A.M. when I  am always asleep before 1 a.m.

This is my second Fitbit...it's also my last.

trashachinaMANX