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Charge 3 not showing the correct time

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‎04-28-2020 05:54 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-28-2020 05:54 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

Was having a issue with my Charge 3 and I restarted it and now the time is incorrect. It's about 12 minutes slow. is there away to adjust the time manually?

 

 

Moderator Edit: Clarified subject

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‎06-28-2020 06:43

‎06-28-2020 06:43

It's great to see you here, @SteveJT.

 

Thanks for troubleshooting the issue you were having with your Charge 3. If your Fitbit isn't showing the correct time, I recommend changing the timezone to a completely different one, sync the device, put the correct time and sync again.

 

To change the time, follow the steps in the article: How do I change the time on my Fitbit device?. Also, make sure that the device you are using for this has the correct time.

 

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-29-2020 07:21

‎06-29-2020 07:21

My time is starting to slow up. It was minutes slow for a couple weeks now it is 7 minutes sloe

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