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Charge 3 not syncing, and nothing seems to work

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‎03-22-2022 07:01

‎03-22-2022 07:01

Hi, my charge 3 have stopped syncing, i have tried every step in the guide and in the forum, but it doesn't seem to work. i've tried syncing it with both my phone and my computer, and it mainly says "syncing is taking a long time" before it stops syncing. the device has been unused for about six months before i now wanted to start using it again.. any help?

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‎03-23-2022 10:13

‎03-23-2022 10:13

Welcome to the Fitbit Community, @Soksdal. Thank you for letting us know about the steps you have followed in order to sync your Charge 3. 

 

I  noticed that you already got in touch with our Support Team and that they have already assisted you.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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