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Charge 3 not tracking my distance accurately

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My Fitbit three charge seems to be saying i walk more distance then I actually do? Can anyone one help ??? Please 

 

 

Moderator edit: updated subject for clarity

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Hello there @Aisling13, welcome to the Community Forums. Thanks for the details provided, I'll be glad to help assist you. 

 

Fitbit devices calculate distance by multiplying your walking steps by your walking stride length and multiplying your running steps by your running stride length. We estimate your stride lengths using your height and sex. Track one or more runs using on-board or connected GPS, we evaluate that data to automatically update your running stride length. For best results, run at a comfortable pace for at least 10 minutes.

If you prefer to measure your walking and running stride lengths yourself and enter them manually, see How do I measure and adjust my stride length?

Note that when you're tracking an activity with GPS, Fitbit calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, the tracker will calculate distance using steps and stride length as described above until a GPS signal is found.

 

Keep in mind that your device uses your step count to calculate distance until it finds a GPS signal. In this scenario, your total distance calculated for the workout may be slightly less accurate than if GPS data were available for the entire duration. For more information, see How accurate is GPS?

 

After reviewing this factors, please go for another activity and see if the distance improves. 

 

Let me know how it goes.

Maria | Community Moderator, Fitbit


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