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Charge 3 not tracking my information

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‎01-05-2020 08:01 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

‎01-05-2020 08:01 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

The only data tracked is heart rate. This Charge 3 is only 2 months old! It worked fine yesterday.

 

 

Moderator edit: subject for clarity

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‎01-06-2020 06:35

‎01-06-2020 06:35

Welcome to the Forums, @Titobrito.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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