01-17-2020
23:58
- last edited on
09-24-2020
17:44
by
MatthewFitbit
01-17-2020
23:58
- last edited on
09-24-2020
17:44
by
MatthewFitbit
so my sleep isnt getting tracked anymore. The first few nights it tracked my sleep fine then it just stopped with no data.
The previous few nights it has tracked is because i have manually put it to sleep mode and tap it when i wake up.
I have tried to disconnect the fitbit from my phone, i have restarted it. I have logged out of the account, deleted the app and restarted my phone. I have manually pressed "begin sleep now" and still nothing really work.
Moderator edit: updated subject for clarity
01-18-2020 08:31
01-18-2020 08:31
Hello there @Reereexx, welcome to the Community Forums. Thanks for the details provided and for the screenshot attached. I'll be glad to help you with your inquiry. 😉
If you are not receiving sleep stages, I recommend considering the following:
Keep in mind that you must see sleep stages in order to see your sleep score information. Please swipe left on the Sleep Score graph, here you can see information about your weekly sleep average and sleep duration. To get more detailed information, see: What's sleep score in the Fitbit app?
Give this a go and let me know the outcome.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...