Charge 3 not working after a swim

[arati2020]

I've had my charge 3 since may 2020, so for about 2 years and have taken it for  a swim a few times. After a recent pool swim in April, it went dead and every time i charge it , it loses charge and stops working in about a min after I unplug it from the charger. I called support now and they said warranty services will respond to me, which they did offering a 35% discount on a new device. Deeply disappointed wiht the quality of the product and the customer service, is the life of a fitbit just under 2 years???! and if so why would I want to buy another one now even if at 35% off? 

[AndreaFitbit]

Welcome to the Fitbit Community, @arati2020. I'm sorry to hear that your Charge 3 stopped working after a swim.

I understand that this can be very frustrating, we don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.

Keep on visiting the forums.