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Charge 3 not working and ive tried everything

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My charge 3 first started not registering heart rate then white lines across the screen. I updated it, synced it, rebooted it with the 15 second instructions atleast 10 times.  I charged it up last night to 85% and today the screen is black. It vibes repeatedly all day long.  I've tried everything suggested in these forums and its junk! I dont know what to do, I get a discount on my health insurance for syncing my Fitbit to virgin pulse and this thing has been useless for the last few weeks.  My app says I have over 500 steps today so far and I've never even put it on because the screen is black!! 

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