Charge 3 notifications and reminders to move issues

[Joyce0355]

Text & call notifications, and reminders to move etc. are not working.  Have restarted and rebooted several times.  Nothing.  What should I do?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Joyce0355, it's great to see you in our Fitbit Community. Regarding the notifications and reminders to move issues that your Charge 3 has experienced, I appreciate the time spent trying to get them resolved before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

After this, please check out this help page, which explains how the reminders work on your Fitbit device.

Finally, monitor your tracker during the next 24 hours and see if it receives notifications and the reminders work properly.

Keep me posted on the outcome.

[Joyce0355]

I just deleted and set up like I was replacing my Fitbit with a new one. It seems to be working for right now.

Sent from my iPad

[JuanJoFitbit]

Hi @Joyce0355, that's great news! I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experienced, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀