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Charge 3 notifications not being received

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‎05-31-2021 23:33

‎05-31-2021 23:33

After my Samsung S10 did it's latest software update, my charge will not receive notifications. I've restarted both phone and tracker, reinstalled app, changed clock faces, reset notification settings numerous times, turned bluetooth off and on with no other devices nearby and still nothing. I receive my ´time to move´ vibration but nothing else.

What else can I try?

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‎06-01-2021 04:05 - last edited on ‎02-11-2025 10:05 by Fitbit Moderator

‎06-01-2021 04:05 - last edited on ‎02-11-2025 10:05 by Fitbit Moderator

@Madde1234 Welcome to our Fitbit Community. Regarding the notifications issue that your Charge 3 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your tracker during the next 24 hours and see if the issue gets fixed.

Hope this helps.

JuanJo | Community Moderator

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