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Charge 3 notifications not working after iOS 13 update

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Ever since I downloaded the latest ios update to my iPhone my Charge 3 is alerting to EVERYTHING on my calendar. It alerts over and over again until the event passes. Is there a way to turn this feature off?

 

 

Moderator edit: updated subject for clarity

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Hello there @StephanieC, it's nice to see you around here.

 

Please make sure that your Fitbit app is updated to latest version. If you recently updated to iOS 13, you may have to adjust some settings on your iPhone (to turn off/on the notifications as desired). For more information, see: How do I get notifications from my phone on my Fitbit device?

 

Let me know if the steps work for you. I'll be around and glad to further assist you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hello there @StephanieC, it's nice to see you around here.

 

Please make sure that your Fitbit app is updated to latest version. If you recently updated to iOS 13, you may have to adjust some settings on your iPhone (to turn off/on the notifications as desired). For more information, see: How do I get notifications from my phone on my Fitbit device?

 

Let me know if the steps work for you. I'll be around and glad to further assist you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hello, after following all of the posted solutions, I have still am not receiving messages, phone and calendar alerts on my Fitbit Charge 3. I am beyond frustration after several calls to Fitbit, and back and forth on emails, and no resolve.  The Notification icon on my Fitbit is no longer there; which I use to be able to turn notifications off and on there as well. All of  my notifications are set properly on my Fitbit app as well....I now have an Agenda icon which was not there before and when I tap on it, it gives me instructions about permission, which are all set. I would like to speak to someone on this. This is very old!! 

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Me, too! The notification icon has been replaced with a DND icon...

 

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Go to settings on your Charge 3.  Turn off DND (Do not Disturb).

 

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