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Charge 3 only syncs in the morning

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‎01-26-2022 08:35 - last edited on ‎01-27-2022 17:30 by Fitbit Moderator

‎01-26-2022 08:35 - last edited on ‎01-27-2022 17:30 by Fitbit Moderator

Hi  charge 3 only syncs in the morning , will  not sync through  the day have  re booted on device and restarted on computer   the time slows down as well

 

Moderator edit: updated subject for clarity

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‎01-27-2022 17:29

‎01-27-2022 17:29

Welcome to the Fitbit Community, @Gordy1314.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for trying to get them resolved before contacting us.

 

To resolve syncing issues, we recommend following these troubleshooting steps.

 

In addition, you can set up your Tracker as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1643333292528.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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