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Charge 3 only turns on when on charger

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‎01-04-2021 20:40 - last edited on ‎01-05-2021 03:06 by Fitbit Moderator

‎01-04-2021 20:40 - last edited on ‎01-05-2021 03:06 by Fitbit Moderator

My Fitbit only turns on when it's on charge, with only a smiley. It doesn't actually charge and it starts to get extremely overheated. I need some help

 

 

Moderator Edit: Clarified subject

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‎01-05-2021 03:07

‎01-05-2021 03:07

@Mackraff Welcome to the Fitbit Community! It's great to have you here!

 

Sorry to hear about this. I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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