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Charge 3 overheated and blank screen

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‎05-17-2021 02:33 - last edited on ‎05-18-2021 10:25 by Fitbit Moderator

‎05-17-2021 02:33 - last edited on ‎05-18-2021 10:25 by Fitbit Moderator

My charge 3 kept vibrating for no reason so I put onto charge and pressed side and screen to reset as advised on here.  Now if plug in it overheats and hot to touch and screen totally blank.  Nothing seems to be working,  no flashing lights on rear.  Thanks 

 

 

Moderator edit: label. 

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‎05-18-2021 10:23

‎05-18-2021 10:23

Welcome to the Fitbit Community, @Carrie63. Thanks for letting us know that you have tried restarting your Charge 3 to make it work.

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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