Charge 3 readability in sunlight

[Walkamileiysho]

Is there a way to adjust my Fitbit in the sunlight? I have to wear my Apple watch to see any screen. Can you help???

Moderator edit: subject for clarity

[Ladyh25]

After numerous conversations with various Fitbit tech people I caved in as there’s no resolution to the problem. So just can’t see the screen unless it’s pitch black outside 

[SmittyM]

I have given up on my charge 3 due to this issue. What other trackers have good visibility in daylight. I have heard the Apple and Samsung watches are better in daylight.

[BeanieSteps]

Thanks for all the replies, although what a pain that this is an issue that Fitbit know about. I am a bit fed up, I already had to give up on the run maps as I only get a tiny section of my run. Looks like I may have to dig out my analog watch and forget the tech!

[Ladybugdd77]

Dear FitBit,

This is what my Charge 3 screen looks like inside (forget trying to see it outside). Something happened after the last update...it used to be so bright when I moved around in bed, now I can’t even see it inside or out!! My neighbour has the Charge 2 and it’s so bright. This is mine in “Normal”...can’t be normal!! Fix this please!! I bought this one after my Alta HR screen broke.

 

[MzMag]

Agree!  I bought it because I need to track my heart rate while jogging.  It's impossible.  I used to be able to find shade and cover the screen with my hat, still struggling.  Now even that does not work.  I swear it's getting worse.... 

Update:

Agree.  Though it was an effort, I used to be able to read it.  Now...it's not possible.  As an outdoor jogger, I might as well not be wearing a tracker.  I'm not sure I could now read it on a treadmill in a bright gym...

Moderator edit: merged replies

[MzMag]

I hate to abandon Fitbit, but I have to read stats in sunlight.  I don't need...nor can I afford...a high end wristwatch.  I just want a clear read out of time, steps and heart rate.  Surely if upgrades made the Charge 3 problem worse, another upgrade can improve it?  I'll settle for the limited readability it had when I got it!

[Pbaillie]

There are only 2 settings for the Charge 3  and I can not see outdoors or in my car with either.

[sbf54]

Charge 3 is totally unreadable outdoors no matter if in normal or auto mode light settings.

My next watch won't be a Fitbit.

[SmittyM]

I agree. Let me know what watches you are considering.

[GB2020]

I tried an iWatch for around a month (purchased from Costco and can be returned). I loved the watch but I didn't need the tech, I like the fitness. I have subscribed to Fitbit Premium for their coaching, videos, mindfulness, etc. $79/year. With the iWatch, it seemed I had to subscribe to a bunch of different apps to get what I wanted. I found an app that would take the iWatch data and put it into the Fitbit app but it wasn't as comprehensive. Also, I had to charge the iWatch every few days. I am using the fitbit sense now. I like it. I CAN SEE it. It works similar to the iWatch, not as smooth but it is fine for me. I wish I hadn't needed to buy a new watch but this is working out for me. It holds a charge for quite a few days. I got it at Costco also. They are $70 off until July 26, 21. They also have the Versa 2 on sale. You can buy online or at a store.

[MzMag]

Wow. Thank you. I am looking into several options. I hate to leave
Fitbit after all these years and I get Premium free through my health
plan. Thank you for your feedback...

[SunsetRunner]

It's sad that Fitbit see pointing out their lack of recognition as "unconstructive" and not in keeping with forum rules. Complete denial of customer negative messages.

[SunsetRunner]

I might wait until i change my phone and get a used Samsung or Apple. I'm not rich but I like useable tech. I might even not bother as I can use a phone app to track walks and food intake if I choose. I'll miss the sleep but wearing 24/7 was affecting my wrist.

[Ladyh25]

Totally agree
Lack of company responsibility

Sent from my iPhone

[sbf54]

Hi,

Thanks for the info. It's more than I need though. I just monitor exercise/steps, heart rate & sleep. It would be nice to tell the time outdoors, too!

[SmittyM]

I would like to the same thing, without the sleep monitor, although long
time between charging would be good too.

[sbf54]

Totally agree.

[Pbaillie]

My Charge 2 was great, but the screen broke, so I got the Charge3. The was bright enough to start, but is now where I can't see it in the car, outside or in a bright area indoors. And there is no help for this so far.

[sbf54]

It seems dimmer than when I first bought mine also.  It's a common problem with the Charge 3.

[Knitrad]

I looked at what is supposedly the best answer and it’s no answer at all. Not only can’t you read the Fitbit charge 3 outside but it also doesn’t track any mileage when you bike ride. Time to buy a Garmin!!