07-03-2021
01:52
- last edited on
07-03-2021
05:38
by
WilsonFitbit
07-03-2021
01:52
- last edited on
07-03-2021
05:38
by
WilsonFitbit
The back of the light keeps blinking red and green then when I change it it’s red and I put the charger on my computer and it turned on for like 3 seconds and then this is off so idk what to do if anyone have tips for me to use please let me know
Moderator edit: subject for clarity/format
07-03-2021 05:41
07-03-2021 05:41
Hello @Marcellalyons11. Welcome to the community forums!
Thank you very much for the detailed information. At this time, I'd recommend trying to charge your Charge 3 and if it refuses to charge, please follow the steps suggested in this help article: Why isn't my Fitbit device's battery charging?
If that doesn't work, please try to perform a long restart by following the steps below:
On a side note, I've moved your post to the Other Charge Trackers board to keep our forums organized.
Hope this helps.