help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 registered 63,000 steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-05-2021 05:29 - last edited on ‎03-05-2021 09:37 by Fitbit Moderator

‎03-05-2021 05:29 - last edited on ‎03-05-2021 09:37 by Fitbit Moderator

Woke up this morning looking at my Charge 3 watch and my step counter said that I had gone over 63000 steps 😮 And I know I'm not a sleep walker...;)  No counter is 71169 steps for the day... something is wrong...anyone with same problem?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎03-05-2021 09:36

‎03-05-2021 09:36

Hello @shegirl74, welcome to the community forums! Thank you for the information! 

 

I was able to see that you have contacted the Support Team and they have provided assistance. Since you have received assistance from them, I suggest you to update your case if you require further assistance or if you have any additional questions about the outcome of your case. 

 

On a side note, I've moved your post to another thread to keep our forums organized. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
Best Answer