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Charge 3 reminders to move don’t vibrate

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‎10-21-2020 02:20 - last edited on ‎10-22-2020 08:33 by Fitbit Moderator

‎10-21-2020 02:20 - last edited on ‎10-22-2020 08:33 by Fitbit Moderator

Since the most recent update my charge 3 hasn’t vibrated or shown reminders to move 10 minutes before the hour.

 

Anyone know if there is a fix for this?

 

 

Moderator Edit: Clarified subject

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‎10-22-2020 08:34 - last edited on ‎06-21-2025 08:23 by Fitbit Moderator

‎10-22-2020 08:34 - last edited on ‎06-21-2025 08:23 by Fitbit Moderator

@Andy654321 Thanks for joining us! 

Let me help you with your Charge 3 not vibrating for the reminders to move. Make sure that the tracker isn't in the Do not Disturb mode by long pressing the button. You can also restart your tracker by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

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