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Charge 3 requiring put 4 numeral password

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‎04-22-2024 19:02 - last edited on ‎04-25-2024 10:48 by Fitbit Moderator

‎04-22-2024 19:02 - last edited on ‎04-25-2024 10:48 by Fitbit Moderator

  My charge 3 all of a sudden is it requiring me to put in a 4numeral password in order to change screens! What has happened and how does this get remedied?  I can't get the weather or do anything else.   Please help.

Regards,

Lynn Driggers

 

Moderator edit: clarified subject.

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2 REPLIES 2

‎04-23-2024 14:11

‎04-23-2024 14:11

I have charge 3 too but It doesn't work even though I charged it 

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‎04-25-2024 10:46

In response to ibtihelzelmati0

‎04-25-2024 10:46

Hi @LynnWD @ibtihelzelmati0 

Welcome to the community forums. 

Thank you for taking the time to share the inquiry regarding the Versa 3.

I'm not sure if you are still having difficulties with that 4 numeral password. Seems like this need to be set up. See this help article.

@ibtihelzelmati0, if your tracker is not turning on, probably is regarding to the battery. Check it up please: Why isn't my Fitbit device's battery charging?

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