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Charge 3 screen and HR too

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‎01-19-2020 08:36 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-19-2020 08:36 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

i’ve had my charge 3 for 9 months.  Never a problem.  the screen has now stopped displaying.  i’ve tried the suggestions on here - not worked.  Also the HR monitor has gone awry - it’s recording very high HR most of the time - it seems to think my HR is over 120 most of the time.  Any suggestions?

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‎01-19-2020 08:58

‎01-19-2020 08:58

I am having the same issue. I plugged it in overnight and when I woke up the screen stopped working. I tried to reboot the device, but that didn’t work. 

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