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Charge 3 screen became black and hard to read

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‎11-02-2020 23:43 - last edited on ‎11-03-2020 03:24 by Fitbit Moderator

‎11-02-2020 23:43 - last edited on ‎11-03-2020 03:24 by Fitbit Moderator

Hi ,

When I got  fitbit charge3 the display was too dim. Could see/read only in night or less light . Now it completely gone dark . I cannot read it even in night . Please point out the solution or the service center .

 

Regards,

 

 

Moderator edit: updated subject for clarity

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‎11-03-2020 03:23

‎11-03-2020 03:23

Hi @Ambika, welcome to our Fitbit Community. I'm sorry to hear that the screen of your Charge 3 became dark and it's hard to read. I totally understand how you feel about this. Regarding your inquiry, I'm afraid that we don't have a repair center.

 

However, I was able to get in touch with our Support team and was told that they will reply to your email soon in order to follow up and provide a solution. Please keep an eye on your email account.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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