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Charge 3 screen became glitchy

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‎06-15-2021 05:55 - last edited on ‎06-15-2021 09:19 by Fitbit Moderator

‎06-15-2021 05:55 - last edited on ‎06-15-2021 09:19 by Fitbit Moderator

The screen on my Charge 3 has black lines running across it. This is my replacement Charge 3 after the first went bad with a dim screen. Have tried restarting like they said and didn’t work. VERY DISAPPOINTED IN THIS PRODUCT. Two products and both have gone bad in less than two years!

 

 

Moderator edit: updated subject for clarity

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‎06-15-2021 09:19

‎06-15-2021 09:19

@jtoneil Welcome to our Fitbit Community. I totally understand how you feel about the screen issue that your Charge 3 has experienced. By the way, thank you for your feedback and trying to get this issue resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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