11-30-2020 13:35 - last edited on 12-01-2020 03:28 by AlvaroFitbit
11-30-2020 13:35 - last edited on 12-01-2020 03:28 by AlvaroFitbit
I have tried resetting it, resetting it while on the charger and just leaving it on the charger but this time I cannot get the screen to come back. It's only 6 months old!! This is at least the 6th time I've had the screen go black but every time I've gotten it back on. What can I do now?
Moderator Edit: Clarified subject
12-01-2020 03:31
12-01-2020 03:31
@Soonerchick76 It's great to see that you've visited the Fitbit Community!
Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.
Let me know how it goes.
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