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Charge 3 screen blank - restart not working!

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‎01-23-2019 14:16 - last edited on ‎11-17-2020 13:05 by Fitbit Moderator

‎01-23-2019 14:16 - last edited on ‎11-17-2020 13:05 by Fitbit Moderator

At some point today my Charge 3 display stopped working.

I have gone through the forums and done the reset of holding down the button whilst the fitbit is plugged in. Its not worked but the button is vibrating.

 

Any other fixes? I only got it on Chriatmas Day (my partners is still working). It has not gotten wet or been dropped or run out of charge. 

 

Thanks

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Accepted Solutions

‎01-23-2019 14:26

In response to JHow3001

‎01-23-2019 14:26

Found a recent reply on another thread about changing the clock face and it has worked. Technology is strange. 

View best answer in original post

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4 REPLIES 4

‎01-23-2019 14:18

‎01-23-2019 14:18

I should also mention- its still syncing 

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‎01-23-2019 14:26

In response to JHow3001

‎01-23-2019 14:26

Found a recent reply on another thread about changing the clock face and it has worked. Technology is strange. 

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‎01-24-2019 10:34

In response to JHow3001

‎01-24-2019 10:34

Can’t get anything but a black screen with a line across it

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0 Votes

‎01-17-2020 08:32

In response to Northcutt

‎01-17-2020 08:32

Hi,

 

I'm having the same problem.

Smiley then went blank then later with a line across it.

Anyone here know how to fix this?

Can't seem to get to the live chat, it shows someone just snatched my last chat agent.

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