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Charge 3 screen died after charging it

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‎02-05-2021 05:25 - last edited on ‎02-06-2021 03:06 by Fitbit Moderator

‎02-05-2021 05:25 - last edited on ‎02-06-2021 03:06 by Fitbit Moderator

Fitbit charge 3 screen died after low battery(low image was distorted before it powered off) after recharging the fitbit screen doesn't turn back on. I've tried restarting(it restarted as the fitbit temporary disconnected from the phone) and also tried changing the watchface but both didn't work and the firmware is on the latest version

 

Moderator Edit: Clarified subject

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‎02-06-2021 03:05 - edited ‎09-29-2023 05:26

‎02-06-2021 03:05 - edited ‎09-29-2023 05:26

Hi there @whitetiger430, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 as suggested here. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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