Charge 3 screen dimmed until fully black, can't find fix

[SkylaK]

My charge 3 screen was slowly dimming over time until it went completely black. It is fully charged, and I have tried both regular and long restarts which I believe worked, but as the screen doesnt display anything I can't be 100% certain it did in fact restart

It was barely more than a year of sporadic use before this issue began, but of course by that time, the warranty has expired

Any advice on whether this is fixable or not would be appreciated

[Ebonaskavi]

This is exactly what happened to my Charge 4 over a month ago. It's had an annoying black/blank screen ever since.

[Rosinita]

I Thank the same there are many complain about lately regarding the same problem

[HeidiSw]

Yeah I ended up getting rid of my fitbit and now I have a garmin vivoactive which I'm very happy with.Sent from my Galaxy

[Racer55]

My Charge 3 did the same. Nothing has worked to fix this problem. I cannot change clock faces, as I deleted the charge 3, now cannot see the code to reinstall.
My original Fitbit one works perfectly. The more they “improve” something, the less functional it becomes. Fitbits way of forcing us to purchase a new product?

[david4500]

I think the people can vote with their mighty dollars and let the best
product and service win the vote. 🙂 as I did.