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Charge 3 screen dimming and then going black

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‎11-10-2020 05:29 - last edited on ‎11-12-2020 12:54 by Fitbit Moderator

‎11-10-2020 05:29 - last edited on ‎11-12-2020 12:54 by Fitbit Moderator

My charge isn't even a year old and the screen doesn't turn on when you tap the screen.. It only turns on from the button on the side and when it does you can barely see the numbers and then goes black. Help! 

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‎11-10-2020 07:30

‎11-10-2020 07:30

my do not disturb was on causing my screen to dim and not turn on

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