11-13-2018
14:07
- last edited on
11-17-2020
14:34
by
MatthewFitbit
11-13-2018
14:07
- last edited on
11-17-2020
14:34
by
MatthewFitbit
My Fitbit Charge 3 screen doesn't come on when I turn my wrist to look at it, I have had it two weeks and up to yesterday it did. Now I have to tap the screen to see anything. I did the latest update when I bought it. Not a big problem but it has me puzzled.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
11-13-2018 14:36
11-13-2018 14:36
@SunsetRunner, have you verified that Quick View is enabled on the tracker? Press & hold the side button for a few seconds to display Screen Wake - If it is disabled, it has a diagonal line through it. You can tap on the icon to toggle if On or Off.
11-13-2018 14:36
11-13-2018 14:36
@SunsetRunner, have you verified that Quick View is enabled on the tracker? Press & hold the side button for a few seconds to display Screen Wake - If it is disabled, it has a diagonal line through it. You can tap on the icon to toggle if On or Off.
11-14-2018 01:54
11-14-2018 01:54
Thanks Larry worked a treat so simple when you know how. 🙂
11-15-2018 04:50
11-15-2018 04:50
Great to see you around @SunsetRunner and @USAF-Larry thanks for the input.
I am glad to see here that our friend replied your inquiry about quick view. If there is anything else we can help you with, do not hesitate to post it.
Happy stepping!
11-25-2018 08:12
11-25-2018 08:12
Worked like a charm! Thanks.
11-26-2018 03:42
11-26-2018 03:42
Hey @Ginikramer, thanks for joining us.
It's awesome to hear that the instructions provided worked and that your tracker is now working properly. Let us know if you need anything else.
Keep the stepping up!
01-28-2019 01:21
01-28-2019 01:21
Screen Wake is enabled but face turns on maybe on 10% of wrist flips 😞
02-16-2019 05:16
02-16-2019 05:16
I had the same issue. Problem solved!!! Thanks!
02-21-2019 17:03
02-21-2019 17:03
Genius 👌👏
04-08-2019 16:30
04-08-2019 16:30
That was so helpful thank you!!
04-10-2019 04:13
04-10-2019 04:13
Hey @MikeysLala, it's great to see you around.
It's great to hear that the instructions provided by our friend worked and that your Charge 3 is now working properly. If there is anything else we can help you with, do not hesitate to post it.
Happy stepping! 😊
05-29-2019 05:45
05-29-2019 05:45
Thank you! It worked 😁
05-29-2019 07:33
05-29-2019 07:33
Those are great news @CarolS.. I am glad to hear that the instructions provided here worked and that your tracker is now working properly. If you need anything else, do not hesitate to post it.
Keep the stepping up!
06-01-2019 15:14
06-01-2019 15:14
My screen wake is on and my tracker still will not turn on with turning my wrist. Any other solutions?
06-26-2019 21:06
06-26-2019 21:06
Thank you
07-13-2019 10:55
07-13-2019 10:55
Thanks so much. I am assuming mine got turned off somehow when i was in the pool two days ago. Thanks again. It works perfectly now👍
07-15-2019 06:59
07-15-2019 06:59
Hey @thomaseh03, it's great to see new faces, welcome!
It's great to see here that these steps are helping more friends. If there is anything else we can help you with, do not hesitate to post it.
I will see you around.
07-22-2019 13:59
07-22-2019 13:59
I have a charge 3, the setting is enabled to view when I flip my wrist BUT it's still not turning on automatically. It was working prior to yesterday when I went swimming. Everything else seems to be working fine.
07-22-2019 14:02
07-22-2019 14:02
@AlejandraFitbit wrote:Hey @Ginikramer, thanks for joining us.
It's awesome to hear that the instructions provided worked and that your tracker is now working properly. Let us know if you need anything else.
Keep the stepping up!
I have a charge 3, the setting is enabled to view when I flip my wrist BUT it's still not turning on automatically. It was working prior to yesterday when I went swimming. Everything else seems to be working fine.
08-08-2019 15:49
08-08-2019 15:49
Thank you for this!! I was so confused!