11-13-2018
14:07
- last edited on
11-17-2020
14:34
by
MatthewFitbit
11-13-2018
14:07
- last edited on
11-17-2020
14:34
by
MatthewFitbit
My Fitbit Charge 3 screen doesn't come on when I turn my wrist to look at it, I have had it two weeks and up to yesterday it did. Now I have to tap the screen to see anything. I did the latest update when I bought it. Not a big problem but it has me puzzled.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
08-18-2019 18:42
08-18-2019 18:42
This "feature" of hiding two settings in a non-intuitive location is one of my biggest gripes with the Charge 3. Somehow, this setting sometimes gets turned off without me doing anything, then I drive myself crazy trying to find it (swiping in various directions, tapping in various ways, checking the settings in the app (where is used to be), etc) until I Google it again and find - "oh yeah, FitBit made the stupid decision to hide two settings in this non-intuitive place, rather than putting them in the screen with all the other settings.
Whoever made this design decision should be fired. Put the setting with the rest of the settings!
08-27-2019 03:54
08-27-2019 03:54
Yes, I 100% agree with you.
Somewhat, I have turn "screen wake" off and took me ages to solve to activate it again. Drive me crazy!
Thanks to this post, I find the secret steps for the hidden settings.
08-27-2019 06:29
08-27-2019 06:29
09-02-2019 01:41
09-02-2019 01:41
Yes I have the same problem
09-04-2019 11:40
09-04-2019 11:40
Charge 3 will not light up with turn or movement of wrist.
09-08-2019 09:43
09-08-2019 09:43
genius help with screen not turning on with movement! thanks so much for the help. hold left button down and screen wake comes on. tap on it. apparently, mine was asleep! THANK YOU
09-09-2019 09:45
09-09-2019 09:45
Thank you.
09-11-2019 08:57
09-11-2019 08:57
I was just getting on the Fitbit site to find out why my Fitbit Charge 3 wouldn't be visible when I turned my wrist. It was ok until a few days ago. Somebody answered that I might not have my "wake" feature on and that was definitely it! All better now. Thank you guys!
10-03-2019 11:07
10-03-2019 11:07
10-09-2019 15:56
10-09-2019 15:56
I have no idea what these instructions mean. When I turn my wrist: nothing. If I push the side button: clock as normal. There is no Screen Wake anything, nor anything with a diagonal line through it. I can find no settings whatsoever to re-enable the clock coming on when I turn my wrist. This is very frustrating!
10-09-2019 16:07
10-09-2019 16:07
Have you verified that Quick View is enabled on the tracker? Press & hold the side button for a few seconds to display Screen Wake - If it is disabled, it has a diagonal line through it. You can tap on the icon to toggle if On or Off.
This worked for me.
10-09-2019 16:55
10-09-2019 16:55
The instructions should accommodate those of us with the NFC version of the Charge 3. Long pressing the side button takes you to the unlock screen. Then from the wallet screen you swipe left to get to the Screen Wake setting.
11-29-2019 10:29
11-29-2019 10:29
Many thanks for your help, Larry! Yes - it worked!
12-18-2019 13:34
12-18-2019 13:34
It still is not working when I flip my wrist even after your recommendations. I did buy a new wrist band that has a magnet on the end?
01-08-2020 12:50
01-08-2020 12:50
Thanks for the answer but it still hasn't worked for me 🙃
02-04-2020 19:07
02-04-2020 19:07
Wrist rotation not working. I have tried pressing and holding side button to enable screen wake but when I do this the Fitbit pay shows and I can’t find screen wake anywhere.
02-17-2020 22:39
02-17-2020 22:39
Thanks Larry. You are are a champion. Problem solved!
02-18-2020 19:31
02-18-2020 19:31
Had same issue 🙂 Worked like a charm Thanks
03-11-2020 06:51
03-11-2020 06:51
The best answer solution doesn't work for me. The screen still doesn't come on when I turn my wrist even with Screen Wake turned on. This is really annoying!
04-09-2020 17:23
04-09-2020 17:23
What else can It be? Screen is on.