help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 screen faded away

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-27-2020 15:27 - last edited on ‎09-16-2020 19:33 by

‎05-27-2020 15:27 - last edited on ‎09-16-2020 19:33 by

Hi there,

 

The screen on my charge 3 has slowly been fading away from right to left and is now completely black.

 

I've tried all the recommended solutions given on the community board (reset, restart, reconnect etc ) with no luck and now cannot use the unit at all.

 

Any help/recommendation to solve thiswthis be hugely appreciated.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-10-2020 19:34

‎06-10-2020 19:34

Welcome to the Fitbit Community @Otcorrin.

 

I'm sorry to hear that you are having difficulties with the display of your Fitbit Charge 3. Thank you for trying different troubleshooting steps before contacting us.

 

Before going any further, please try to change the clock face of your Tracker by following the instructions on this article.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes