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Charge 3 screen fading in the horizontal middle third

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‎12-13-2020 20:50

‎12-13-2020 20:50

I just noticed today that my Charge 3 screen has faded badly and the middle third is basically gone. I haven't checked the screen in a probably a couple of months, so I don't know if this has started extremely recently (like the last few days) or a little further back. I got this as a Christmas 2018 gift and it's been fine up to now. I've attempted to reboot the device and that didn't work, so it may have just reached the end of its life. Is that normal for the Charge 3?

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‎12-14-2020 03:05 - edited ‎12-14-2020 03:06

‎12-14-2020 03:05 - edited ‎12-14-2020 03:06

@EdwardQ Thanks for stopping by!

 

Let me help you with this and thank you for troubleshooting this issue. This isn't expected to happen to your device so I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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