help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 screen first dimmed on side, now black

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-09-2020 04:44 - last edited on ‎11-10-2020 04:46 by Fitbit Moderator

‎11-09-2020 04:44 - last edited on ‎11-10-2020 04:46 by Fitbit Moderator

Yesterday my fitbit charge 3 was dimmed on the edges of the screen

Today my screen was black

All the options like charge en hold button, remove device and remove app  set of bluetooth and start over,didnt help to solve the problem

It did register my steps and heartbeat in the app

Just black screen on watch

After reconnecting, couldnt see the code on the screen, so now it doesnt connect anymore

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎11-10-2020 04:55 - last edited on ‎12-10-2024 10:25 by Fitbit Moderator

‎11-10-2020 04:55 - last edited on ‎12-10-2024 10:25 by Fitbit Moderator

@peggel Thanks for being part of our Community! 

Let me help you with your Charge 3 screen isn't working and thank you for troubleshooting this issue. I noticed that you already have a ticket with Support so please keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes