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Charge 3 screen has developed white lines in the background

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‎10-09-2021 02:19 - last edited on ‎10-09-2021 04:18 by Fitbit Moderator

‎10-09-2021 02:19 - last edited on ‎10-09-2021 04:18 by Fitbit Moderator

Hi just wondering did anyone have this problem. Hard to describe but The screen is now showing like a faded screen with lines in the background and barely readable.  It’s like maybe water got inside although this make is suitable for swimming. My charge 3 is about 2 years old do you think it’s now on the way out 😀😀🤔🤔

 

Moderator Edit: Clarified subject

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‎10-09-2021 04:20 - edited ‎08-19-2023 06:36

‎10-09-2021 04:20 - edited ‎08-19-2023 06:36

Hi there, @Helgut. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 3. I understand where your concern is coming from. 

Please restart your Charge 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't solve the issue, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

I've moved your post to the Other Charge Trackers board for organization purposes.

Maria | Community Moderator, Fitbit


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