Charge 3 screen has developed white lines

[Le3ce]

Upon putting my charge 3 on to charge last night I noticed the display began showing vertical white lines on the display once I plugged it in. I thought it would go once charged however it has not gone. I’ve reset it twice, the short and longer way as well as trying to change the clock face. The lines are still there each time. I can’t find an email for support and do not have Twitter. How do I fix this?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Le3ce, welcome to the Community Forums. I'm sorry to hear that your Charge 3's screen has developed white lines, I understand where your concern is coming from and how you must be feeling. Thanks for already trying to solve the issue prior to posting here. 

At this moment, the limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. 

We're sorry for the hard time you had while reaching our Support Team, due to recent events affecting our operations, support options are limited and wait times are longer than usual.