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Charge 3 screen has vertical and grey lines

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‎01-16-2021 01:06 - last edited on ‎01-16-2021 05:21 by Fitbit Moderator

‎01-16-2021 01:06 - last edited on ‎01-16-2021 05:21 by Fitbit Moderator

I have just charged my Charge 3 and the screen has gone from black to grey with vertical stripes .I have tried resetting but the screen is still the same. Please help!

 

 

Moderator edit: updated subject for clarity

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‎01-16-2021 05:20

‎01-16-2021 05:20

Hi @ParishDreamsB, it's great to see you in our Fitbit Community. Regarding the screen issue that your Charge 3 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Please visit this post, which provides some instructions for you to follow in regards this issue.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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