Charge 3 screen in grey scale/ watch face is unreadable

[Purplevodka79]

I can see there has been multiple conversations about this, has there been a resolution?

I cannot read my Charge 3 screen at all in Daylight, totally hopeless. Defeats the purpose of wearing a tracker if you can’t see the tracking...

Moderator Edit: Clarified subject

[AlvaroFitbit]

@Purplevodka79 It's nice to have you on board!

Let me help you with this. I suggest you check that your tracker isn't in the Do not Disturb or Sleep mode by long pressing the button. Also restart your tracker by doing the following:

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
4. Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
5. Disconnect your tracker from the charging cable.

Let me know how it goes.