06-22-2020
08:38
- last edited on
09-16-2020
09:46
by
MatthewFitbit
06-22-2020
08:38
- last edited on
09-16-2020
09:46
by
MatthewFitbit
Hi I was having difficulty seeing my Fitbit screen so I went into settings as indicated in
another post and it went completely black - I cannot see anything on it - not the time or anything I tried the reboot and still nothing - is there a way to adjust brightness through the phone app instead of the device itself?
Moderator edit: updated subject for clarity
07-01-2020 17:46
07-01-2020 17:46
Thank you for visiting the Fitbit Community @peanutsmom.
I'm sorry to hear the display of your Fitbit Charge 3 is black. Thank you for the information provided and for trying to resolve the issue before contacting us.
The only way to adjust the brightness of your Tracker is through the device itself. Besides the regular restart, you can perform a long restart by following the next steps:
In addition, you can change the clock face of your Tracker as explained on this article.
If you have any question, please let us know.
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04-18-2021 03:52
04-18-2021 03:52
Dear Fitbit Community,
My 3 year old Charge3 display is black already for several weeks. It works perfectly but I cannot see anything in the display. I already changed the clock, nothing, let it go empty, nothing, reboot, nothing black black nothing to see. What can I do?
04-18-2021 17:24
04-18-2021 17:24
Welcome to the Fitbit Community, @A.rivers.
Thanks for the information provided and for the time you spent trying to resolve the issue with your Fitbit Charge 3.
The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
See you around.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!