help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 screen is dark

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-14-2022 09:28 - last edited on ‎07-15-2022 09:56 by Fitbit Moderator

‎07-14-2022 09:28 - last edited on ‎07-15-2022 09:56 by Fitbit Moderator

I can't see  thing on my Charge 3.  It appears to be working, but as the screen is completely dark I can't see enough to change the light settings.

 

 

Moderator edit: updated subject for clarity. 

Best Answer
Labels:
24 REPLIES 24

‎07-20-2022 13:43

In response to CUTiger

‎07-20-2022 13:43

Agree, built to fail and lousy customer service 

Best Answer
0 Votes

‎07-20-2022 14:45

In response to Jim1545

‎07-20-2022 14:45

How do you know it’s faulty! How long have you had the watch?
Best Answer
0 Votes

‎07-20-2022 14:50

In response to BaileyAnn

‎07-20-2022 14:50

Because I can’t see the screen that’s how I know

Sent from my iPhone
Best Answer
0 Votes

‎07-20-2022 16:46

In response to Ladyh25

‎07-20-2022 16:46

Lol neither can I
Best Answer
0 Votes

‎07-21-2022 06:51

In response to BaileyAnn

‎07-21-2022 06:51

Hello everybody!

 

Thanks for reaching out regarding this situation with the Charge 3. In this case, please be so kind to contact and report this directly with Fitbit Customer Support. They will help you out! We will be closing this thread, there will be no option for future replies. Please direct to customer support. Have a nice day.

 

Regards!

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes