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Charge 3 screen is dim and battery flat after a day

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‎03-02-2021 21:28 - last edited on ‎03-03-2021 02:57 by Fitbit Moderator

‎03-02-2021 21:28 - last edited on ‎03-03-2021 02:57 by Fitbit Moderator

My fitbit battery just flats out after a day of charge and the screen becomes very dim all of a sudden. The screen is so dark that I could not adjust the setting at all.

 

 

Moderator Edit: Clarified subject

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‎03-03-2021 02:59 - last edited on ‎11-04-2025 10:02 by Fitbit Moderator

‎03-03-2021 02:59 - last edited on ‎11-04-2025 10:02 by Fitbit Moderator

@KelActive Welcome to the Fitbit Community! It's great to have you here!

Let me help you with this. You can follow these instructions to help improve the battery life. Regarding the screen you can restart your tracker by doing the following:

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
  3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
  4. Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
  5. Disconnect your tracker from the charging cable.

Hope this helps.

Alvaro | Community Moderator

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