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Charge 3 screen is dim and hard to see

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‎10-16-2020 23:12 - last edited on ‎10-17-2020 05:02 by Fitbit Moderator

‎10-16-2020 23:12 - last edited on ‎10-17-2020 05:02 by Fitbit Moderator

The screen is very light so during daylight can’t see the time etc.

 

 

Moderator edit: updated subject for clarity

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‎10-17-2020 05:01

‎10-17-2020 05:01

Hi @Lynette1008, it's great to see you in our Fitbit Community. I'd like to follow up and help you with your Charge 3 since the screen is very light and hard to read.

 

Please restart your Charge 3 as described in this help article. After this, check out this help page, under the subject "Settings App" and adjust the brightness of the screen.

 

Finally, monitor your tracker and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎10-17-2020 08:09

In response to JuanJoFitbit

‎10-17-2020 08:09

Thank you think I have sorted it following things you have said
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