help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 screen is dim and shows white lines

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-22-2020 06:43 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

‎07-22-2020 06:43 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

After charging my Fitbit charge 3 I now have white lines over the display it's also gone dimmer i have tried a reboot and a long reboot changed the clock face but nothing helps 

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-24-2020 19:51

‎07-24-2020 19:51

Welcome to the Fitbit Community, @Jeff3399.

 

I am sorry to hear your Charge 3 screen is dim and has white lines. Thanks for trying to resolve this, I am here to assist. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes