help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 screen is faded

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-03-2020 05:08 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

‎11-03-2020 05:08 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

Good morning!

My screen like many others is now faded. I can barely read it at all. 

I have tried the short restart, I am unable to do the long restart as it just restarts after the 8 seconds and never reaches the 15 second point. I have held the button for about 20 seconds and it has not done anything.

I changed the clock which has not helped at all.

 

Any other ideas?

 

Jessica

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-04-2020 04:43 - last edited on ‎01-24-2025 04:25 by Fitbit Moderator

‎11-04-2020 04:43 - last edited on ‎01-24-2025 04:25 by Fitbit Moderator

@JesiLynn Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 3 screen fading and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes