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Charge 3 screen is fading out

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‎10-21-2020 17:19 - last edited on ‎10-22-2020 06:26 by Fitbit Moderator

‎10-21-2020 17:19 - last edited on ‎10-22-2020 06:26 by Fitbit Moderator

The screen is so dark that I can't see anything.

 

 

Moderator edit: updated subject for clarity

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‎10-22-2020 06:25

‎10-22-2020 06:25

Hi @G__gm, it's great to see you in our Fitbit Community. I'd like to follow up and help you with the screen of your Charge 3 since it's dark and hard to read.

 

Please restart your Charge 3 as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the screen works properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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