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Charge 3 screen is fading

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‎02-27-2021 21:05 - last edited on ‎03-01-2021 03:01 by Fitbit Moderator

‎02-27-2021 21:05 - last edited on ‎03-01-2021 03:01 by Fitbit Moderator

My Charge 3 screen is fading. I've seen a couple other similar posts in the community and the advice given is to reset the fitbit while on the charger. I have done that and it did not solve the issue. 

 

 

Moderator edit: subject for clarity

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‎02-28-2021 00:45

‎02-28-2021 00:45

Fitbit's advice for those having this problem is at Check here for help with Charge 3 screen issues - Fitbit Community

 

As you've already tried the restart, the next step would be to contact customer support. They can check your warranty status and advise on your replacement options.

 

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